Ellie Hoad

Ellie Hoad

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1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Ellie Hoad

LE

Leonardo Hotels

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3 out of 5 stars

Leonardo Royal Hotel London Tower Bridge.

Stayed there this last weekend in the london tower bridge hotel. Positives: everything was tidy and such a nice looking hotel. Had a mini balcony which wasn’t expected. Also the bed was huge and extremely comfy. The spa was nice and hygienic and very nicely set out. Didn’t get to use the gym however it looked a decent size and the equipment looked good also. Also received complimentary waters in the room. negatives: The bath didn’t work (the plug). The spare pillow was going mouldy of some form whatever it was it wasn’t normal. There wasn’t enough pillows to begin with on the bed- for my personal preference. There wasn’t enough milk for the coffee as we stayed two nights. We wanted to order a bottle of wine on our last night however the room service wasn’t answering and we rang multiple times. Sometimes the spa could be packed with kids and families so they should give separate times for couples and families to go in as it would be more relaxing for us couples. And lastly the fridge didn’t work however I didn’t know whether this may have been because of covid. Who knows???