Training needed for booking team
Customer service guy v helpful However told me I was booked in for same day break repairs and on taking bike to halfords as booked in by him it was not same day service it was just an assessment. The staff on booking libecwas most v certain it was same day repairs! Obvious there's a lack of training as they don't do this on a sunday . Fortunately as i was happy about this the halfords did do same day repairs