Tradex Insurance Services
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I would give no star
I would give no star if it’s possible. After spending about eight hours on a phone and 50+ emails trying to make sense of it . Supplied them with all the evidence they would require with dash cam footage, road markings and witnesses proving no fault., And initially told me it was no fault of my own and all cost would be covered and given a rental car but as soon as they found out that the other partners insurance company were not prepared to pay because they were towing a trailer and we weren’t insured to do so.. because unable to redeem the costs from the third-party insurance now taken back the rental car and withdrawn any support and having told me that I need to solve this myself. So much for fully comprehensive insurance.. The customer service is an absolute nightmare. Avoid it all costs. Having to go through the insurance governing body To try and get this resolved now