CS

Apr 28, 2023

Beware their sneaky £40 cancellation !

£40 cancellation fee with 3 weeks left on a policy that was paid in full. Really ? Clearly an underhand & easy way to make £40 out of a teenager, shame on you. Don't bother with your defaut response, you know exactly what you're doing, hiding this term deep in the T&C's & yet there's no note of it on your website. Surely it'd make sense just to add it to the premium at the start & avoid the bad customer service ? Poor show Collingwood, poor show 👎🏽