Bank of Ceylon
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Unsafe Online platform, terrible customer service
Nuwara Eliya and Rikillagaskada branches are beyond redemption. The web portal they have is useless. I won't even keep one rupee more than I have to on this weak bank. It's the worst bank I have ever gone to. P.S. - Their online system doesn't send confirmation emails, or SMS or sometimes doesn't even update the web interface after 9 pm. I have confirmed this with several bank employees as well. Even if the messages arrive, it takes at least an hour or two, in my case, it took 5 hours. They didn't issue OTPs for the transactions I did. I have moved around 250,000 of my money over Internet banking and got no OTPs. NONE.