Celebrity Cruises
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Ridiculous admin costs
Booked a cruise for July 2024 for 6 adults in 3 cabins. Two were inside cabins and the the third outside. When I made the booking I made an error with the people in two of the rooms and wanted to swap the names in those rooms. I contacted Celebrity to be told that they couldn't change names as the outside cabin hadn't yet been allocated by them and this would be at anytime in the next 7 months up to sailing. Then they announced that it would cost £160 to change the rooms even though it was the same family group and one of the rooms had yet to be allocated to us!!! I accept it was probably my fault and would be willing to pay a reasonable fee for what is a minor admin task of swapping the names allocated between two rooms but £160 when I'm pay £10,000 for the rooms alone is simply highway robbery!