Travel Guard
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Not Keen to Pay
This is the feeling of the first communication you have with AIG, not honest, won't pay. I have an AIG protection policy from CheapTickets as I used to get the protection plan in case of any issues through travelling (flight). This is the first time I got the boarding pass and banned from the boarder's police counter because my name is suspicion with a similar wanted person. I missed the flight and claimed the flight amount with AIG. They have drastic problems that convinced me to write this review. Firstly, they jump to conclusions so that they don't bother themselves to understand the issue so that they responded swiftly that the airline cancelled my flight which is uncovered in AIG policy. The response is ridiculous as I believe it is quite irrelevant to the case. Secondly, when I illustrated the case again much more as they probably have a problem in critically understanding the differences between the procedures in airports, they responded with rejection with no reason. I thought this is an unrespectful way of response and I agreed to close the case to avoid humiliating myself further.