Disappointing
After having a friendly and informative gentleman knock on the door and explain the services you offer, we decided to progress with the cavity wall insulation. We got an appointment booked for a surveyor to come out last week, but at the end of the timed block we got a phone call to say the tool he uses was broken and wouldn’t be able to attend. I gave him the benefit of the doubt, and rebooked for today. Today came and went and no one showed. Not even a phone call to cancel or to let us know what’s going on. Twice now we have been let down