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Greggs in Halstead continues to offer hard, cool hash browns, and by 9.30 am the sausages and bacon are getting solid too. It's a pity to let the brand down, as pastries are as nice as ever. Also in Halstead, the staff are dispirited and terribly slow.
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For the Halstead store, five stars. I've had some rotten experiences in shops lately. The Co op pretends you get a meal deal, then with a trick of the choices and the way they come up on the receipt, you still pay "arms and legs". In Sainsbury's, the women chat and ignore a customer who is waiting for help. In Solar, the under staffing is drastic (how do they carry on?) But in QD last week, an assistant hurried to the till when she noticed the queue began to form, rang up my items, and kindly pointed out that I have a voucher to use. Just helpful, as they all should be, but since they aren't all like that, she really stands out!
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Following a complaint, it took six months (and advice to the company from the overseeing body) to achieve an outcome that honours Anglian Water’s extravagant customer promises.