Barbara Dickson

Barbara Dickson

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1 out of 5 stars
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Reviews by Barbara Dickson

VO

VOXI Mobile

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1 out of 5 stars

Zero customer service, Voxi drop doesn't work

Got a Voxi drop code for cheap movie tickets, went to website & it didn't work, said code invalid - only got the code less than 10mins before entering it into the movie website!! Went to Voxi for help, starts with Chatbot where you have to ask twice for an agent before you get one, then the agent is some offshore idiot who doesn't know how to fix your problem & has zero interest in doing so, then makes up lying excuses that don't even match the problem you have just to push you off. Yeah, great service Voxi - NOT!!!! The answer I got was "it's first come first serve" - duh, I know that but I already have a code so I'm not asking about getting one, but those idiots they employ cheap labour in India/Pakistan etc don't give a crap about the business they work for nor their customers. You get ZERO CUSTOMER SERVICE when you need help. Their Facebook has the "message" button blacked out so you can't use it - that's how little Voxi care about their customers. I wouldn't recommend this crappy mobile provider.