Ex-Freight Zeta
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Sadly they cannot deliver on their promises.
Sadly, Ex-Freight Zeta does not deliver on the value proposition they offer. They fail to communicate effectively with the carriers they subcontract and cause nothing but delays, frustration, and dramatic wasted effort and energy. My shipment has gone more than a week past the quoted date of pickup and they continue to fail spectacularly to pick it up, often sending no trucks at all, or, repeatedly cluelessly sending the same truck that is too small to pickup the shipment then wondering why it doesn't get loaded when the truck is already full. (Yes, really, they're that bad). They repeatedly provided misinformation and outright lies. I strongly recommend avoiding these folks and shopping around on other marketplaces like say Load Smart or Freight OS and picking alternatives. Their continued ineptitude has forced me into the formal dispute process with Freight OS where I originally booked their service and as of the time of writing, it's still a mystery whether they'll get their act together or whether I'll have to wait for said dispute process to conclude before I can get my money back.