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Paul Lamaison

Paul Lamaison

Member since Invalid Date
2
Reviews
4.5
4.5 out of 5 stars
Average rating

Reviews by Paul Lamaison

EN

Energy Ombudsman

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5 out of 5 stars

Mark Harding was amazing on my case…

Mark Harding was amazing on my case ref. EG009030-25 He took time to understand and then was very persistent in dealing with British Gads, who were deliberately difficult for many months. Mark worked with me to reach a successful outcome. Mark’s customer service is some of the best I have ever come across in my 30 years of Customer Success Management. He is a credit to the Ombudsman.

GO

Good Energy

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4 out of 5 stars

Rob Ellison was fantastic

Rob Ellison was fantastic all the way through the process. He had a lot of issues to deal with regarding the last supplier and the smart metering team, but he showed great customer service and determination throughout. Rob kept me uptodate on a regulary basis and was transparent about what had gone wrong. Rob is a credit to Good Energy and really understands what good customer service looks like; a rare commodity in this industry from my experience!