Thornley Groves Estate Agents
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Truly awful
Wish I could give 0 stars. Just awful. Please if you are considering renting/buying from this company just don’t! We are students and haven’t had our complaints/worries taken seriously since we moved in. Staff are rude, unhelpful and flaky. We’ve had a bathroom leak since November which they’re still failing to fix (it’s dirty toilet water because the toilet wasn’t installed correctly), and is now leaking through to the kitchen. There is mould covering the basement, and in the bathroom, and they did not stick to their side of the tenancy agreement (eg installing a burglar alarm which they said they’d do). Staff never get back to us when they say they will call us back, they are truly awful. I’m not sure whether they vary across the country, but avoid Manchester Thornley Groves at any cost!!!