Federico Vitale

Federico Vitale

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1
Review
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1 out of 5 stars
Average rating

Reviews by Federico Vitale

MO

Moov Electric

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1 out of 5 stars

Dodgy business selling old scooters!!!

Further to my last review from May, I can confirm I bought a scooter manufactured back in 2021 despite being brand new. As a result, the battery was faulty which meant I had to send it in for repair for a scooter that was used for less than 2 months (bought it at the end of March). It's been over a month and I still haven't got my scooter back. Moovelectric does not disclose the scooter's manufacturing date on purpose. They buy old products at a discounted price and they pretend to sell it on sale but in reality all what they are doing is buying products which are at least 3 yrs old!! My experience with this company has been awful. I would advise people to pay attention to this because they only offer a 15 day exchange policy for a brand new unit, after that, you have to liaise with the manufacturer's warranty which is painful. I completely regret buying from them!! I hope they go out of business for doing this to customers.