CE
Celebrity Cruises
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On board fabulous however the stress in…
On board fabulous however the stress in dealing with before is a nightmare. Also care when booking onboard, we usually book direct however once booked through iglu. On board we wanted to book a future cruise. As the cruise was two years in future only able to book as cruise only, the colleague even said we can add flights etc nearer the time (we have done this 6 times previously with our bookings). They automatically assigned Iglu saying we can amend this if we wished, now celebrity wont help with anything and Iglu want admin fees to add flights etc as booked as 'cruise only'. Celebrity wont amend the booking so Iglu assume are getting commission for no help at all. Take care with the future cruise teams