Winni
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Pretty bad experience
Pretty bad experience. My order no 011141172797. 1. Sudden sms saying order not deliverable. Contact us at xx no. 2. The no was invalid no 3. When reached to their helpdesk, the helpdesk person left in between without any info. 4. Tried again, call center person said order will be delivered. 5. After some time, again, on chat person said, address is right, but pincode is wrong. So 200 extra. 6. No option to cancel because its delivery date. 7. Wanted to talk to senior: no option given. 8. Wanted to escalate to anyone. No option given to escalate. Not even email id of customer support head. In fact customer service girl said she will cut down phone. 9. Paid money. Relaised, they charged for some other pincode while the actual pincode was different. Thats how they cheat. Last moment...with no option to escalate, no option to cancel....and no option to talk to seniors. Pathetic customer service. Beware of the fraud.