Georgie

Dec 10, 2020

Beware - stock errors

Ordered 5 items mid November (so pre-Black Friday). Email received to say ordered had been accepted and I would be informed when dispatched. Great, until a couple of days later, when along comes a second email to say 3 of the 5 items I have purchased weren't actually available. A stock error for 1 item is possibly acceptable, though still not ideal, but for 3 items out of 5 it is certainly not acceptable. I can not understand in today's world of online shopping how their stock level system can be so appalling inaccurate. Of course, by the time I had been informed of their error some of the alternative items I would have purchased were sold out. Until Lululemon sort their system, avoid buying online, else you may end up disappointed.