Elliot Hadfield

Elliot Hadfield

Member since Invalid Date
1
Review
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1 out of 5 stars
Average rating

Reviews by Elliot Hadfield

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1 out of 5 stars

That bad, we cancelled

We made a reservation for an automatic polo on the 14.04.2025 at the Costa Adeje office. When we first got there the woman working was very abrupt and rude. After filling in all our details on the form she told us there was no automatic which wasn’t a great start. Then began to tell us that they’d be extra charges if we use a debit card and also a €900 deposit. We then asked where on the website it says the deposit would be as much as this and she couldn’t point this out. She then back tracked and said it would only be €14 for insurance. At this point we ended up walking out and catching the bus to Porta del Cruz which was 2 hours long each way and fair to say this ruined our day. We had no choice as we had tickets booked for Loro Parque. Should have read reviews before reserving the car, I’m not surprised this company is rated so low on trust pilot. AVOID