PR
Princess Cruises
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Where are our refunds?
As with other people I have been waiting nearly 14 weeks for my refund. I was told by customer service that the finance department is in America so they don't control the refunds.i don't care about where the money comes from.They took mine quickly enough.We had to pay on time.Its very one sided even in the current situation.I was told that my refund query would be escalated and hopefully put through.That was nearly 3 weeks ago.I agree about the future credit.It is very misleading.Also I have been quoted 2 different amounts re the credit and they can't tell me why.Give us our hard earned money back.Some of us might really need it now.We are not there to keep the company from collapsing.