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Dubious and unethical sales process
Dubious and unethical sales process. Their TOS clearly stated that orders could only be cancelled before shipping but they ignored my cancellation request and shipped anyway 12 hours later. They con you into purchasing more units than you want with confusing and unethical checkout process then rob you without recourse. I have since been contacted by the company who explained that they were in the process of restructuring and overhauling their website with the intention of making the whole shopping experience smoother and less confusing for the end user. I shall add a couple of stars now, and wait for their promises to be realised. To date, their resolution service had exceeded expectations. Adding a star. The unit I originally wanted and ordered finally arrived, and actually performs better than expected. Be careful not to overfill as it may leak. Adding another star.