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RAC Mobile Mechanics
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I'm currently at 29 hours and counting…
I'm currently at 29 hours and counting for a recovery. Reported at 10 AM yesterday and given an estimated arrival time of 11:30-14:30. Kept moving back every couple of hours until it stuck at 17:30-19:30. After numerous calls to customer service, they finally said no one could come until this morning. The estimate of 8:00-11:00 then steadily moved back today (with numerous phone calls from me to customer service where they promised the tow would come today, only to get a vehicle assigned and count down timer going this evening. At 43 minutes it stuck so I called customer services, and, low and behold, the tow truck had cancelled until tomorrow. Unbelievably shocking service and I really wish I was with the AA.