GreenThumb
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Shocking service shocking company
Shocking service shocking company. We signed up 5 years ago with a good lawn we wanted to maintain. We have gradually watched it deteriorate whilst paying for the privilege. We now have patches of rye grass that look awful when the lawn is cut, I complained but nothing was done. We have dead patches and were told we have leather jackets, twice they said they would contact us with a cost to treat them, we never received a price so the issue is getting worse. I went online to cancel, funnily enough I couldn’t find a way to do that, I emailed them to advise how, they responded but didn’t offer a way to cancel. So I cancelled the direct debit and this got a response. For some reason we have to pay them to cancel.