HOB Salons
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Awful experience
Having moved away 4 years ago, but in the Ruislip area on the 15th of December, I called to have a haircut and was booked for 10.15. I arrived on time but waited 15mn for hair wash. The girl was obviously not trained, she scrubbed my head like crazy, 2 shampoos, scratched me with her long nails, let massive amount of water get into my ears too. Then I was told my cutter would be delayed as she was doing another client’s hair. After strongly reacting, I was given another cutter (her own client would wait…). The cut was ok but I would have expected a commercial gesture of maybe a discount or a product sample, nothing but just a mild apology like sorry at this time of the year, we are very busy! OK but then manage your appointments better. Very disappointed as I highly rated hobs in the past.