Narelle

Narelle

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Narelle

Pony O Hair Accessories logo

Pony O Hair Accessories

View company profile →

5 out of 5 stars

Customer service best I’ve experienced

Beware of cheap knock offs. I had issues with delivery but pony o Australia offered to resend at their own expense. That one got ripped and repatched on delivery but was taped up with nothing in the package! Again, they resent to me for free with a bonus hair tie I hadn’t paid for. Third time lucky and it’s a great product. But I can’t say enough about how good the customer service is. They didn’t have to keep sending at their own expense but they just genuinely wanted me to have the hair ties ❤️ Emily at pony-O Australia, you are an absolute gem.