PO
Postoffice
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Foreign Currency Denominations
Ordered €1900 online through branch collection. When it arrived €1750 of the total was in €50 notes ie 92%. The remainder was made up of 6 x €20, 6 x €5 and no 10's. I emailed PO and they passed the complaint on to their agents "First Rate". They told me that the system was automatic, and I could only send the money back and they would provide a refund within 7 working days. I asked if they could send (say) €500 of 20's, 10's and 5's to the branch and I would go in and exchange them. First Rate told me they didn't deal with branch "float"and that I should talk to PO about that. Contacted PO again and was told they couldn't offer such a service. OK, I got a slightly better rate at PO but won't be using them again.