Postoffice
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Post Office ISA
If I could give zero stars, I would! Took out an ISA and transferred monies in from a bank account. This is a flexible ISA incidentally so you can draw out money at any time it says. That is until you transfer money in. They then suddenly require a copy bank statement posted to them, before you can withdraw - how antiquated. This was sent and approved, and full access given for a few hours. Then someone at the Post Office decided the statement wasn't enough, and asked me to either post or send a secure email of my passport. I replied and said I'd go the secure email route to speed the process up, to which they replied that service isn't available - post it! Delay, delay, delay! It's my money Post Office! I need to return some cash back to the account it came from, absolutely no risk of fraud or money laundering. Absolutely useless Customer Service!