VO
VOXI Mobile
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Ordered a phone and sim plan
Ordered a phone and sim plan. New phone arrived on friday, yet didnt receive esim activation email. Got in contact via fb and they said wld be resolved within 24hrs.. heard nothing then again they said 24hrs. This continued until monday and they still cldnt resolve the issue. Said they dont send new simcards for new phones! They have taken my money and now have to cancel sim plan so still have a new phone i cant use and no clear idea what is going on. Worst customer service i have ever experienced.