R & L Carriers
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Refused deivery to my house
We live on a cul de sac and this company refused delivery to my home of a heay piece of furniture. We instead had to find a different address to ship it to and they would not allow me to meet them at the end of the road and off load it. We instead had to have it delivered to a friend's house 1.5 miles away and off load it on a trailor. I then had to bring it to my house and my wife and I had to get it off the trailor. I'm 72 years old and the piece weighed 309 lbs. We have had 4 deliveries by semis in the short 3 months we have lived here and they were all able to pull into the next street up and back 1000 ft to our home. This company refused to do that. The day they delivered they sent me a text saying it was out for delivery and then later sent me a text saying it had been delivered to my address. I drove everywhere looking for the piece only to find out that it had not been deivered yet. I will never use this company again and will make sure anything shipped to us will be set by a differet carrier.