Jura Watches
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Seem to be having a similar experience…
Seem to be having a similar experience to all the bad reviews on here… Ordered 10th of Feb, no sign that the watch wasn’t in stock from the website, was hoping to get the watch in a week as it was a present, e-mailed Jura to be told 2-3 weeks, currently getting towards 5 weeks, no watch not replying to e mails anymore. I went on to their instant chat ( WhatsApp ) and posed as a new customer and asked about the availability of the watch in question to which they replied they could get the watch in 2 weeks, to which I replied that’s good considering I ordered that watch and it’s been 4 weeks… Which just shows the lies this company runs on. Jura if I had any advice for you it’s be honest, advertise that you’re cheaper than other places but in return as a customer you may have to wait 8 weeks for delivery, people would accept that. What customers won’t accept is constant lies and being ignored! I’ll give it one more week and then accept defeat and cancel my order. Update, spoke to someone there who to be fair was very nice and apologetic but still had no idea on time frame for delivery.. so cancelled.