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Price Changed After Payment – Very Unprofessional
I booked a round-trip flight from Manchester to Addis Ababa (and back) through EaseMyTrip, and I paid the full advertised price. The booking was confirmed, and my payment was processed. However, shortly afterward, EaseMyTrip contacted me claiming the price had changed and demanded more money after the booking was already completed. This is unethical and highly unprofessional. Once a customer pays and receives a confirmed booking, the agency cannot legally or ethically raise the price afterward unless it was a clear and immediate system error which was not the case here. I have initiated a dispute with my bank and will be filing a formal complaint. I strongly advise others to avoid booking with EaseMyTrip if you want pricing transparency and reliable service.