Doctor Alexa
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HORRIBLE EXPERIENCE. STILL WAITING ON MY REFUND. POSSIBLE SCAMMERS!
•UPDATE• They finally got back to me without explaining why they took so long and no apology; just confirmed they filled my prescription, and everything is complete. Not good for business. Communication is key. They should probably change their noted turnaround time. We’ll see how this prescription part goes. I'll definitely update if anything else goes wrong. I'm suffering from painful sinus pressure and headaches. I saw that Dr. Akexa does not require insurance and only charges $40. After setting up an online profile and them quickly charging my card, I was notified that someone would contact me within 2 hours. After no contact from them, I made several attempts to reach someone there via phone, chat, and email and was not successful. The reviews I read before signing up were all great, but no contact made me nervous and anxious, mainly because they ask that you upload a photo ID. I then came across several reviews that said they had the same experience and this place is a scam. I don't feel well, and this just makes it worse! Horrible experience!! They need to be taken out if they truly are a scam! I need my money back and have already submitted my request. We’ll see how that goes.