CE
Celebrity Cruises
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Dreadful Service
Do not use. We booked a cruise in Aug 22 to sail on the edge due tomorrow, 27th May 23. Shocking customer service as flight changed 2 days before meaning no time transfer. We We only advised of an alternative flight due 26th, by agent calling us mid day 26th to get to Manchester Airport in 3 hours time. No other flights, no empathy from cruise line. All passengers had taken leave from work, prepared for cruise both shopping and beauty treatments. All for nothing as holiday had to be cancelled. CEO must be so proud of such appalling treatment of its customers. 1st experience was definitely not one to be proud of.