DLG LEGAL SERVICES LIMITED
View company profile →
So I had a car accident
So I had a car accident, my fault never said otherwise. 6 months later I receive a notification for my self being taken to court for over £8000. The paper work had only name in it, not my insurers. When I rang DLG and pointed out that a letter of intent should have been sent, they told me that what I was said was wrong. Also informed me, which I know is totally baloney that had taken a separate court claim against Admiral insurance, they would have been naked on my claim paperwork. Check on Government website, I am correct. The court paper work contain stupid errors. Lastly my insurance company have told me the claim was settled in mid June, they have no idea why DLG are pursuing me. Furthermore I can’t make a complaint to a complaint team, I have to address my concerns to the person who is dealing with the case!! That’s going to be unbiased isn’t it. DLG do not have a complaint's email, a complaints manager or a compliance manger. How the hell does a legal company have any of the above? Caused so much stress, totally unnecessary. If I had gotten a letter of intent I could have questioned my insurer about the whole issue. Saving hours of my time and not stressing the hell out of me for no reason. In my eyes totally inept at following procedures, filling out paperwork, and telling the truth.