Sue

Sue

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by Sue

MY

My Cruises

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1 out of 5 stars

Greedy, Greedy, Greedy

We booked a holiday and paid in full. Due to my husband’s medical problems we had to cancel 50 days prior to travelling. We fully expected to pay cancellation costs. Cost of trip $17,978. Cancellation costs $17,978. I have read all of the 3rd party terms and conditions and they all refund either all or a portion of the money. Leads me to believe My Cruises are keeping it for themselves. Disgraceful. My Reference No. is MYC-41052 Further to my review, Royal Caribbean International have rung twice on 1st and 3rd October asking why we didn't board, and if we will be boarding at the next port. So it seems it was never cancelled. Surely, as we cancelled 56 days ago, if My Cruises had advised the cruise liner we would have got a refund. Totally inept.