WI
Wine Spies
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My experience has been overall POSITIVE
My experience has been overall positive. Once I had an issue with a bottle of wine I had purchased and let them know in a survey they did. They responded immediately but didn't tell me that they had issued a credit for the bottle already. The next time I ordered I had a $65 credit to use, which had been the price of the wine, hence my assumption. I was surprised and happy how this issue was handled. Some of the wines were a bit disappointing while other were above expectations, which is why I gave 4 instead of 5 stars. I hate spending money on shipping (rather spend it on wine), so I do like the concept of the vault/locker.