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Nimran S - Excellent service
Nimran S sorted out my problem brilliantly! The bot told me I couldn't cancel my order, only refuse delivery and then wait for a refund, but Nimran cancelled it and issued my refund in a matter of a few minutes. Without going in to a long story - I had ended up ordering two of the same product from different places so I was seriously out of pocket. Now I will be solvent again in 3-5 days (I hope!!).