Darwin Homes Property Management
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Darwin homes is the absolute worst…
Darwin homes is the absolute worst rental property management company ever! They refused to rent to us again because we were “annoying tenants” since we had to call anytime there was an issue with anything in the house that we weren’t allowed to touch. We paid our rent on the first of every month and NEVER missed a single payment!! Here is a list of a few things that happen while living there. First week we moved in we didn’t have any hot water and they told us “it’s not an emergency, and to get over it” we have 2 children. Then several weeks later we smelled smoked from the wires in the wall they still proceeded to say “not an emergency, someone will come out when they can” which that should have been an emergency! Then around Thanksgiving time the toilet in the master bathroom flooded and so they had to shut the water off, well the vendor that came out was very rude and disrespectful when I asked him where is badge was to show he was with a company he got aggressive with me, he also brought 2 other people with him one being a teenager, one of the men was smoking while at our house, no one had a mask on, at this point I was pregnant and felt very uncomfortable with a stranger in my house during a pandemic with no mask on. He then proceeded to say “I think there is a pipe broken so I’m shutting off the water for a little bit” I was fine with that but then in turned into almost 24 hours with no water at all! He came back out that evening and lied to us about the handle being broken to turn the water back so he left, they showed up again the following day late that afternoon and just had nothing but horrible nasty attitude and didn’t care. Then when it was time for us to move out Ashley was being very very aggressive and harassing us, she would call and text us late at night from her personal cell phone threatening us to get out or she will give us an eviction letter, they tried to leave us homeless and had no care in the world that we had 2 kids, and another on the way and the fact my husband is a disabled veteran! She called my husband about 5-6 one evening while he was working and wouldn’t stop even after we asked nicely, then we had people sit across the street and watch us!!! We left the keys and garage clickers in the mail box when it was time to leave, Ashley then proceeded to say they weren’t there but yet the owner was already in the house, the neighbors saw the owner get everything out of the mailbox. This company needs to be shut down with how unprofessional and rude they are to tenants! Anytime I called to speak about the security deposit and pet deposit I got the run around game, I gave them over 30 days to send it out! I asked for the highest supervisor to call which her name is Katherine and guess what she refused to call me back! Something truly needs to be done! DO NOT RENT WITH THIS COMPANY!!! They do not care about you or your family! They are only in it for the money!!