ASOS
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Take too long to refund
I am experiencing exactly the same issue as the previous reviewer. I am waiting for 3 refunds from ASOS. For each order I received an email saying “your refund is on its way”, but it has now been 5 days and nothing has been refunded. Klarna still shows “reviewing your return info.” This is unacceptable! Refunds with Klarna are usually instant once the retailer confirms them. I don’t understand why ASOS keeps sending these confirmation emails if no money is actually sent back. Very disappointed and will avoid ordering again from this site if this is how refunds are handled.