Beniconnect Travel Agency
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Arrogance and ignorant
Arrogance and ignorance beyond belief. Bombard costumers with feedback emails but ignore complaints relating to service. Delayed my drop off by over 2 hours leaving me exposed to late check-in fees and other losses. Being a customer of many years a complimentary transfer was suggested to offset my delays and costs. The company ignored initial emails before finally relying on T&C to shut down my complaint. Horrible, vile and hostile attitude from customer services who hide their ugly ruthless faces by online systems. This company makes Ryanair look tame and friendly. Book only with these crooks when no alternative is available, otherwise avoid. Kim you need to learn customer relation skills you work in travel industry not the prison service.