Audley Travel
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Singapore, Malaysia and Bali trip
We have just returned from the holiday of a lifetime planned to perfection by Mat Hall, one of their SE Asia experts, recommended to us by our son who had used Audley a few years ago for a trip to Thailand and Phuket. Mat helped us choose the best hotel accommodation for our preferences, secured specific requests for us ( we wanted to stay in the Noel Coward suite at Raffles for example) and offered some excellent suggestions for tours and how to organise a complex trip which began with 4 nights in 2 locations in Singapore followed by a 3 night train journey through the Malaysian jungle on the Eastern and Oriental Express then a flight to Bali for a week. Added to which my husband unfortunately fell ill with appendicitis when we were in Bali and Audley’s support was incredible, both from the Uk and from their partner team at Destination Asia in Bali. They arranged for me to be transferred to a hotel close to the hospital and set up an invaluable WhatsApp group where I could seek support 24/7, and arranged our new flights home as my husband couldn’t fly for a week after surgery. You just don’t imagine things going wrong on holiday but if they do, to have an agent like Audley to turn to was invaluable. We will definitely be going back to them for future holidays and hopefully the next one won’t be as eventful in the wrong way! Despite this we are left with wonderful memories of a trip that could not have been better planned - thank you Mat and all the Audley team!