National Animal Hospital
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THIS IS THE WORST PLACE EVER
THIS IS THE WORST PLACE EVER! They stated off ok-sent me my adaquan for my dog. My 2nd order was not as easy! I ordered two bottles in April of this year and rec'd it normal shipping time frame however I only rec'd one bottle. I emailed them and they told me they were out of it but would send it as soon as the new order came in. I never rec'd any communication from them until I reached out in August and they said they no longer carry my product and would refund me my $70. I never rec'd any other correspondence after 4-5 emails. I called and LMs and sent more emails and no response. FINALLY, I got a hold of someone who told me he would speak to his supervisor and call me back. This was on a Thursday and by Tuesday of the next week, I still hadn't heard anything. I called them again and got the same person who told me their system had changed and they could no longer issue refunds!! I asked why no one called to tell me this; the rep just rudely said he is doing what he is told. He told me I had to dispute it with my bank. I tried doing that but because its been over 90 days, I am unable to do anything at all. I am out $70 because of this stupid, unprofessional, despicable place and I advise each and every person who even thinks about ordering from here to NOT DO SO! They are so rude and just don't care about their customers. Absolutely pathetic!