My Cruises
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NEVER USE THIS COMPANY
NEVER USE THIS COMPANY We have used this company a couple of times and found that the after sales service is non existent. On one trip we discovered that one flight leg was booked without checked luggage allowance so we had to pay a very expensive last minute fee. When I complained a big black hole appeared and there my complaint remains. On this most recent trip we discovered that the company which was to provide our excursions hadn't been given the hotel names where we were staying even though My Cruises booked the hotels. Only my last minute pleading with the excursion company enabled the trips to go ahead. Of course my email of complaint to My Cuises has been ignored. I could go on. There are so many issues. I will be going back to a traditional travel agent from now on.