HA
Halfords Retail
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Customer agent very rude!
The staff at Halfords retail stores are incredibly helpful, which is why I went to them first to try and get an estimate. But my experience over chat with Nidhi was really disappointing. She made assumptions about what I was saying and came across quite rude and dismissive. I was just asking for a rough idea of repair costs, but the tone made it unnecessarily difficult. Not what I expected from Halfords.