Hazelton's Canada
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Horrible Experience
If wish I would have visited this page before I ordered from Hazelton’s. 96% negative feedback is telling. Unfortunately, my experience with this company is along the same lines. They sent out the wrong sympathy basket. A colleague lost his wife and they included the wrong enclosure. Then they contacted my colleague to advise they would re-ship another basket and to leave the 1st basket outside his door. That was highly insensitive and inappropriate. He lost his wife, he is not concerned with a basket. That conversation should have been with me only (the sender). I paid for a superior basket and they sent out cheap chocolates and garbage dry nuts. The customer service representative (Ryan) I spoke to was unprofessional and unable to articulate what went wrong. There was NO apology, just denials and blaming. I will be providing this feedback to every organization I know so they do not utilize their business. Please beware as my experience was appalling.