Enact Conveyancing
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Bad online portal and poor communicaiton.
Enact want me to use their online portal, which is clumsy and poorly laid out and very impersonal. They ask you to upload documents, but the upload function doesn't work. Repeatedly sent me letters saying my re-mortgage wasn't going though - which aren't accurate All would be resolved if my case manager just emailed me, like any other professional service. Would have been one star - but their webchat feature is a silver lining.