Janet Akhurst

Janet Akhurst

Member since Invalid Date
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1 out of 5 stars
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Reviews by Janet Akhurst

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1 out of 5 stars

They do not stand by their T&C

Late last year I tried toto purchase one product but the wording on the pages was difficult to follow so I ordered more thinking I could review my order at the end and remove certain items (practice that most reputable companies use) but not this mob. The first time you know what has been ordered is when confirmation arrives by email. I immediately emailed back to cancel the whole order but was told it had gone through and could not be cancelled (terms and conditions stated it could be). As I found out in later correspondence, the order was not sent through immediately so bare fa Ed lie! I had back and forth emails and also got my credit card company to look into it, they were not very helpful. Then I received an email saying they did not want the items returned (again in T&C they can be). The person then offered some discount on the items I did not order we agreed on a percentage but then I received an email from said person telling me that they would not pay if I did not call my credit card company off (talk about making a threat). I have emailed a couple of times since but no response, ha ha! At the same time there was no indication on their site of a country dollar amount, I thought it would be probably AU$ but it was US$, I would not have bought anything if I hs known that. I am sure in all of this that they must be a very underhand company and I definitely would not ever recommend them to anyone one use them again. Obviously they have no conscience! DO NOT EVER USE THIS COMPANY rotten to the core.