Consumer Cellular
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Old phone replacement through CC mail order
When we switched to Consumer Cellular a year ago, I brought my own smart phone while my husband purchased a new flip phone. While my husband seldom uses his phone, I used mine often. I started having issues with my phone receiving and dropping calls in our apartment building. I found that my phone was no longer receiving updates. We checked into switching back to Verizon as well as going with T-Mobile. I spoke with a rep from CC about upgrading my phone. She was very nice and confirmed my thoughts that a newer phone would probably work well, but ultimately it was our decision. I ordered a new Samsung A16 from CC knowing that if it still wouldn't pick up a proper signal in the apartment building I could take both my husband's and my new phone to T-Mobile. Forget Verizon, expensive and you can't bring your own phone. Following the directions sent with the phone I was easily able to get it running. Everything I needed transferred. The phone works well in our building and I can keep the same low price and helpful, friendly service of Consumer Cellular!