Novo
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Less than one star
I banked with Novo for my LLC for nearly 3 years. Novo closed my account without any advanced notice or notification of what happened. i tried to login one day and I couldn't log in. I tried to reset my password and it wouldn't send me an email. I had to search for any contact information because they don't post phone numbers and their preferred method of contact is logging in to the app and chatting with them which I couldn't do. when I finally received an email, they had closed my account due to no balance for 130 days. That was inaccurate. I received a deposit from and employer the last day of every month for the entire time I was a customer and then I transferred those funds out. I didn't have a zero balance for even 30 days let alone 130. I asked if they checked my activity at all and the customer service rep became rude and combative. I was trying to login to check my monthly deposit and now I'll have to figure out how to get those funds since Novo closed my account. I would never work with them again and wouldn't recommend them to anyone