HA
Halfords Retail
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Item ordered online not received
Ordered an item for home delivery. DPD ‘tried’ to deliver once according to the tracking and helpfully uploaded a photo of my item in a box seemingly in a van - I have a ring doorbell and no footage of this was captured. The tracking then details several ‘delays’ with DPD where they didn’t try to deliver at all, only delayed it. It was then returned to sender. I then was refunded only the cost of the item, not the delivery charge. This all took about 3 weeks. Honestly, can’t be bothered at this point to kick up a fuss about the £2.99 delivery but suffice to say won’t be ordering from Halfords again. Would also advise them to change courier services.