Celebrity Cruises
View company profile →
Still no refund
Been chasing a refund for a cruise that was cancelled 15th March!!! These people are a joke I told them I wanted a refund as the cruise I booked is no longer available as they cancelled it. They sent a future credit ! Been chasing constantly for the refund their excuse is celebrity cruises has not refunded them and until they pay them they can not pay me!!! this is not my problem. They keep saying they will pay but still nothing. I already warned them if they do not refund me I would take legal action, Watchdog are now looking at taking action with holiday companies for withholding monies. I have now reported them to the (CMA) competition and markets authority and suggest everyone does this , I am now preparing to take legal action against iglu cruises which is where I booked the celebrity cruises through.